With over 25 years of market research experience, I have worked for private, public and voluntary sector companies conducting both business to business and consumer research, using the full spectrum of methodologies. A full member of the Market Research Society, I founded Research by Design in 1994.
I am particularly interested in innovation and new research approaches and believe that challenging existing thinking is key to successful and pioneering research. Since joining Research by Design in 2009 I have brought this approach to my work.
I joined Research by Design in 2008 as a Local Government Adviser to provide professional advice and support on a range of local authority matters. As Head of Trading Standards and Licensing at Solihull MBC for over 10 years I worked closely with Heather and the team at Research by Design and valued greatly th ...more
I first joined Research by Design in 1998 and am today responsible for the planning, management, verification, analysis and reporting of major research projects, with a particular focus on email and web enabled technologies.
I joined Research by Design in 2008, attracted by the firm’s expressed determination to add real value to its clients and its ambitious targets for future growth and expansion.
Research by Design has been commissioned by The Royal College of Physicians (RCP) to undertake their engagement and readership survey. The RCP is an independent...more
We are currently recruiting at all levels. If you enjoy working as part of a team and can deliver high quality, well considered customer and market insights, pl...more
Research by Design has been commissioned by the FSB to undertake its Member Survey. Around 140,000 members will be invited to complete an online survey during N...more
A British Chambers of Commerce (BCC) report released during October "Skills for Business: More to Learn?" shows that the majority of businesses find it hard to...more