Manufacturing & engineering testimonials

Polypipe underfloor heating

RbD always demonstrate a clear understanding of our industry and are therefore able to offer genuine insight and guidance for our business going forward. A presentation from RbD always sparks some interesting discussions among the team.


Rachel Smith, Marketing Communications Manager, Polypipe
Morris Site Machinery

I thought the previous project Research by Design undertook for us was very good, but this recent one has surpassed that. The insights you have provided give us clear direction on the challenges facing the business and the changes we need to implement to ensure success continues in the future.


Mark Hodgkins, CEO Morris Site Machinery, CEO , Morris Site Machinery

Research by Design's key competences and strengths are the people, the relationship management, and the ability to understand our needs and provide solutions. RbD are refreshing, enjoyable & easy to work with. 

Peter Robertson, Marketing and Communications Director , Zeiss
MCA-Fusion Hire and Repair

I have greatly appreciated working with Research by Design developing our Customer Value Proposition. The results were obtained through an integrated programme of internal workshops and customer research. RbD gained a good understanding of our business and the final Customer Value Proposition has provided actionable results that have been incorporated into our strategic plan. RbD were professional, thorough and really got under the skin of our business. This process has driven real value for the business.

Adam Pitt, MCA-Fusion Hire Trading Director, MCA-Fusion Hire and Repair

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