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We have developed a particular niche supporting regulatory bodies and other non-departmental bodies, who monitor various sectors, providing support and advice to consumers.

To achieve this we understand that the research you commission has to be of the highest quality to withstand the scrutiny of your stakeholders.

Regulatory bodies come to us for a range of services but primarily to provide information on the perception of services they provide now and how this may evolve in the marketplace in the future.

We have delivered quantitative, qualitative and consultancy services for Ofgem, CCWater, the Legal Ombudsman (LeO), the Better Regulation Delivery Office (BRDO) and the Health and Care Professionals Council (HCPC).

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Royal Institution of Chartered Surveyors

The Challenge: Research by Design has been working in partnership with the Royal Institution of Chartered Surveyors (RICS) since 2007 when work commenced on the evaluation of its Regulatory Review programme. Since this time a variety of adhoc consultations with members have been undertaken, but the Regulatory Review Programme has remained...

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CC Water

Very good communications throughout the project but equally able to work independently to the brief without requiring much input following the initial set up meeting. The final report required very little revision and was praised by colleagues for both its clarity and content.


James McKenzie, CC Water